Reference

partner123 Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open a partner123 account, check your phone, enter the lobby, or use DANA, OVO, GoPay and QRIS.

Account data explainedWallet records coveredCookie choices includedAccess requests available
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CONTACT ROUTES

Three Ways To Ask About Privacy

A clear contact path helps you act on this Privacy Policy without searching through unrelated pages.

Account data request Ask us to identify the personal data linked to your partner123 account. We may confirm the phone number attached to the account before discussing records, and we will avoid asking you to send a password or wallet PIN through the support route.
Wallet record query For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, share the payment date and visible reference only. We use that detail to locate status data while keeping full wallet credentials and banking access details outside our support conversation.
Cookie help If a cookie setting or device permission is unclear, contact us through the site support path with your browser and device type. We can explain which setting affects account access, saved preferences or security checks without requesting unrelated personal details.
DATA PRACTICES

How partner123 Handles Policy Details

We keep this Privacy Policy connected to the actual account actions you take, rather than describing data in abstract terms.

Collection points

We collect details when you create an account, complete phone verification, sign in, contact support or check a payment status. Device type, browser signals and login time can help us connect a security event to the correct account without treating every device as the same.

Cookie controls

Cookies can remember a selected setting, support account access and help us detect unusual login behaviour. Your browser controls some cookie choices. If disabling a cookie interrupts verification or a saved preference, our support route can explain the affected step.

Account security

Phone verification gives us an account checkpoint before access is completed. We use login and device signals to investigate suspicious changes, but we will not ask for your password, wallet PIN or complete bank credentials when checking a security concern.

Payment records

A DANA, OVO, GoPay or QRIS status can be stored with an account reference, amount status and time received. Bank transfer and virtual account records may contain a matching reference. We use these fields to reconcile status, not to obtain your wallet login.

Retention choices

We retain account, security and transaction records only for the period needed for account operations, dispute handling, legal duties or abuse checks. When a record is no longer needed for those purposes, our handling process removes it or separates it from active account access.

Change requests

You can ask us to correct an inaccurate phone detail, explain a retained record or clarify how a cookie relates to access. Send the request through support with the relevant account step; we may verify ownership before changing or disclosing personal data.

Privacy Policy Questions From Indonesia

These answers address the searches we receive about partner123 Privacy Policy, account records and local wallet activity. They are written for practical account decisions: what we collect, why a check appears, how payment references are handled and where to send a request. If your situation is not listed, use the privacy contact route with only the details needed to locate your account.

It covers data connected with account creation, phone verification, login, device signals, support messages, cookies and payment status. It also explains how we handle DANA, OVO, GoPay, QRIS, bank transfer and virtual account references, plus requests to access or correct your records.

We use your phone number to create an account checkpoint and complete phone verification before access. It helps us connect login activity, support requests and account changes to one record. We do not need your wallet PIN or bank password for this process.

No. Our payment record can show a wallet or QRIS reference, status and time received, but it is not your wallet login. DANA, OVO, GoPay and QRIS keep their own credentials under their terms. Never send a PIN through support.

Use the privacy contact route on our site and state that you want an account data request. Add the phone number linked to your account and the relevant account step. We may verify ownership before explaining or supplying records where local law permits.

Cookies may support saved settings, account access and security checks. Your browser can control some cookie permissions. Blocking a required cookie may interrupt phone verification or a saved preference, so contact us if you need help identifying the affected setting.

Yes, you can request a correction when a phone detail, account record or support reference is inaccurate. Send the request through the stated support path and describe the specific field. We may confirm account ownership before changing information linked to your login.

We keep records for account operation, security checks, dispute handling or legal duties for as long as those purposes require. Retention can differ by record type. When a record is no longer needed, we remove it or separate it from active account access.

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