Reference

partner123 Legal For Indonesia Accounts

partner123 Legal sets out how your account, personal data, wallet records and lobby access are handled in Indonesia.

Indonesia termsPhone verificationLocal-law accessData request path
partner123 partner123 Legal For Indonesia Accounts
CONTACT THE RIGHT TEAM

Three Legal Contact Paths For You

A clear contact route helps you resolve Legal questions without sending sensitive details through the wrong place.

Account access For Legal questions about phone verification, account closure or access that depends on local law, contact support through the account path. We can ask for an account identifier and verification detail before discussing records.
Wallet records When DANA, OVO, GoPay or QRIS status appears different from your receipt, send the payment reference through the support path. We compare the record with your account before explaining the next Legal step.
Data requests To ask about personal data, cookies, retention or a wording change, contact our policy support path with the request type and account identifier. We may confirm ownership before changing or disclosing account-linked details.
HOW WE APPLY LEGAL

Six Practical Controls Behind Our Policy

Legal is applied through account and payment checks rather than broad statements. We use the details needed to confirm access, connect a wallet record to the right account and investigate a receipt…

Data handling

We collect account details needed for phone verification, account operation and payment-status checks. A DANA, OVO, GoPay or QRIS reference is used to trace a transaction question, not as a reason to request unrelated personal details.

Cookie choices

Cookies can support account sessions and page settings on your device. If you ask what cookie data relates to your visit, contact policy support with the relevant account or browser context so we can route the request correctly.

Account security

Phone verification is required before account access, and we may ask for an ownership check when a request concerns a wallet, bank transfer or personal record. Never send a password or full payment credential through support.

Retention periods

We retain account and payment evidence only for the operational, security and legal purposes that apply to the record. A receipt from QRIS or a BCA transfer may remain available while a status question or required check is open.

Policy contact

Our support path receives questions about Legal wording, account eligibility, cookies, data handling and payment evidence. State the topic clearly and include your account identifier only when needed to locate the correct record.

Change requests

If your personal details need correction or you want to ask about account data, submit a specific request through support. We may verify ownership, explain any limitation and confirm the action taken under the current Legal terms.

Seven Answers About partner123 Legal

These Legal answers address the account questions you are most likely to have before opening or using partner123 in Indonesia. They cover eligibility, verification, payment records, cookies, retention and requests about your data. Check the current wording here whenever you need to compare an account prompt with the policy that governs it.

partner123 Legal covers account opening, phone verification, access conditions, payment records, cookies, data handling, retention and contact requests. Access depends on local law, and we may apply a restriction or ask for extra details when the relevant rule requires it.

Access is offered where local law permits. Your location and account details can affect eligibility, so check the account prompts before continuing. We may pause access when a local requirement applies, and support can explain the next step without promising an outcome.

Phone verification connects the account to a reachable contact and helps us protect account-linked records. It must be completed before account access. If the code or account step stalls, use support and provide the requested identifier rather than sending private credentials.

We use DANA, OVO, GoPay and QRIS references to investigate payment status and connect a request to the correct account. The account-holder details may need to match. If a receipt and account status differ, send the reference through support for a record check.

Yes. Send a specific personal-data request through our support path, including an account identifier only when requested. We may verify ownership before discussing account-linked records, then explain what can be provided, corrected or limited under the current Legal terms.

Cookies may support your signed-in session and selected page settings on your device. If you want to ask about cookie data connected with your visit, contact policy support with the relevant context. We will route the request and explain any available choice or limitation.

Retention depends on the purpose of each record and any applicable legal or security need. Payment evidence, such as a QRIS or bank transfer reference, may remain while a status question is open. Ask support about a specific record rather than a general estimate.